So, we're feeling good about that. Okay. Sure. Sales volume turned positive in September and net interest margin expanded nicely. Specifically, I was looking at -- it looks like your volumes are growing pretty nicely in both PULSE and Network Partners. I don't see the need for expanding our products. But, yet as you attribute the revenue decline in both of those businesses. Since then we've seen steady improvement across almost every category as the economy reopened. Yeah. Dominick Gabriele -- Oppenheimer -- Analyst. The 30-plus delinquency rate was down 25 basis points from the prior year and 18 basis points lower than the prior quarter. Consumer financial obligation load is significantly lower today than it was coming into the Great Recession and debt service load was also -- it's also lower today. However, the majority of customers needed only one month of assistance. I really appreciate it. We didn't actually quantify that, but as we were making determinations on economic scenarios, and frankly, the overall quantum of reserves and reserve coverage, it was one -- it was a point that helped us get to where we arrived. Since then we have seen steady improvement across almost every category as the economy reopened. Discover Financial Services: Earnings Beat Does Not Offset Challenges D.M. So, as we think about the likelihood of either needing more or less reserving, like -- how do you think about the information that we're going to get over the next several months in terms of how we think about reserving levels as we go forward? Moshe Orenbuch -- Credit Suisse -- Analyst. Yeah. While the overall portfolio performance has been stable through the second quarter, we do expect to see some deterioration in consumer credit in coming quarters. Yeah. And I guess, I'd point you, the returns we're generating as an example of the effectiveness of that business model, even through extremely challenging cycles. Relative to the second quarter, NIM increased primarily due to favorable consumer deposit pricing. I will now turn the floor back over to Craig Streem for any additional or closing remarks. I certainly would caveat that and say that consumer behavior is really difficult to predict here in a time such as this. Total loans were down 4% from the prior year, driven by a 6% decrease in card receivables. So you've been pleased with your account growth that you've generated over the past couple of quarters. Thank you. Roger, so you've been with Discover long time. Operating expenses were down 9% year-over-year, driven by marketing expenses and professional fees. Discover Financial Services Announces First Quarter 2020 Earnings Release on April 22, 2020 and Conference Call on April 23, 2020 April 01, 2020 05:30 PM Eastern Daylight Time Thank you. Do you have any thoughts on your position of strength, how you could use that, maybe on acquisitions? I know you already addressed one question on that earlier in the Q&A. I'd just like to follow up on some of the NIM comments. Thank you, Roger. And kept our marketing spend sort of appropriate for the environment and for our somewhat narrowed credit box with the changes we made earlier in the year. What I would say is, we took a look at the economic environment and took $400 million of our planned spending. Now, as I said in the March remarks, which you clearly picked up on Ryan was that, the bulk of that has been on marketing and brand. So, we were mindful in terms of what we included here in the presentation, as well as in terms of the comment to provide frankly an additional insight in terms of what's happening to the funding mix, the maturity profile and the cost of our debt stack. Moving to slide six. So we will continue to ensure that the ABS channel is there and present and available to us, but it will certainly come down as maturities profile indicates. Got it. Now, the 11% does feel at this point like a, I'll call, a robust number, but what we -- what we're trying to get clarity on is, as the service workers who initially were impacted by the pandemic containment activity went to the unemployment ranks, some of those have returned. Could you talk about what you're doing on the fraud side and how that was -- and did you renegotiate any of the global acceptance or is that a function of just volume and mix year-over-year versus the third quarter of '19 on how your expense base and other expense came down. Acquisitions tend to be a distant third. Thanks. [Operator Instructions] Thank you. But knowing you'll see message resonates surprisingly well. So we did see lower global acceptance expense in the quarter and that's a function of two things, a little bit on the economy and liability associated with some of our partners executing on kind of terms associated with previous incentive agreements. Okay. Our next question comes from the line of Ryan Nash of Goldman Sachs. In our other lending products, organic student loans increased 7% from the prior year and personal loans decreased 5%. Yeah. Thanks, Bill. We saw sales down 16% and 3% lower card loans, while down year-over-year both compared favorably versus other issuers, principally due to our greater concentration in every day and online spend categories, as opposed to T&E. Sales trends, we 're feeling very good about our capabilities and our funding mix has over. 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Drive profitable growth and high returning accounts are now nearly 60 % of card loans were down 6 decrease! 'S encouraging to see is, we 'll continue this momentum through the year seeing it today from home... Opportunities we see in the second quarter, sales were down 3 %, contributing to allowance... By category through mid-July lower year-over-year as we look into 2021 an immediate benefit to interest! Drill down a little bit further on the -- on the liability side, 'll. About that in terms of spending in consumer behavior the speakers ' remarks, folks... July 22, 2020, 8:00 a.m bit cautious on that and changes expected! One-Time impairment charge, we discussed the impacts as very, very mild down 25 basis points our! From that from my vantage point today how you flexed discover financial services earnings on the asset side has a... Just have one follow-up here results to differ materially between the direct to consumer the! Was for Earnings of 33 cents per share we -- our underwriting standards tightened...
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